fRequently Asked Auestions

We have listed a few of the commonly asked questions about IAMUDOLLS.COM - if we did not cover something you need help with, please use the contact form and we will do our best to find the information related to your question.

How secure is the information I enter on your web forms?   We take pride in protecting our customers information. We do not sell, trade or share email information or any other personal information entered on our forms. We also use an encrypted, secure shopping cart for your purchases and this information is only available to our accounting department. We recommend using Paypal as your source for making payments because we will never see any personal details other than the information provided by PayPal to insure expedited order processing.

How do I contact IAMU Dolls?  The best way to contact IAMUDOLLS.COM is via email using this form. We will make every effort to reply to your message within 24 hours. 

How long does it take for an order to be processed?  We make every effort to process all orders within 48 hours of receiving payment confirmation. We do not process orders on Weekends or United States Holidays.

How are "I Am U Dolls" shipped?  After receiving many postive repsonses to our surveys, we decided that the most requested and reliable shipping service worldwide is the United States Post Office. All packages are shipped with delivery comfirmation and automatically insured for up to $50.00 US dollars at no extra charge. Any orders over $50.00 will require additional insurance fees to be paid.

Do you ship "I Am U Dolls" worldwide?  Yes, although international shipping fees can be very expensive, we will ship to most countries around the world. 

Do we take returns or issue refunds?  Unfortunately, we do not due to our commitment to using a large percentage of sales to donate to the betterment of our under-served girls.

We will continue adding FAQ's to our site as more questions are sent in to us.